Super Quotes, owned by Crystal Data, respects your personal data and is committed to protecting your privacy. For more information, visit Crystal Data.

Our Commitment to Your Privacy

• Respecting Your Data: We store your personal information securely and will never share it with anyone who isn’t associated with our service.
• No Unsolicited Emails: We do not send unsolicited email marketing.
• Data Deletion: We will delete your data upon your request.

GDPR Compliance

We use ‘legitimate interests’ as our legal basis for processing personal data. We process your personal data for our legitimate interests, provided these uses aren’t outweighed by your rights or interests. You have the right to opt out of such processing by contacting us.

• We are registered as a controller with the UK Information Commissioner’s Office (ICO).

POLICY OUTLINE

Super Quotes is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data, including your right to object to processing based on ‘legitimate interests’.

Please read the following carefully to understand our practices regarding your personal data.

Data Protection Officer

To contact Super Quotes’ Data Protection Officer regarding our processing of your personal data, email accounts@crystaldata.uk.

How Our Website Works

Our website, www.superquotes.co.uk, allows you to request quotes for the services advertised. Once your quote request is received, we pass this information to our partners who will contact you directly to confirm your details and requirements. If you decide to proceed, our partners will connect you to relevant service providers who will supply your requested quotes via phone, email, or text/SMS. There is no obligation to buy.

Collecting Your Personal Information

We collect personal data that you provide to us, such as when you fill in our web forms to request quotes. The data is limited to your contact information and the specifics of your quote request, including:

• First name
• Surname
• Email
• Postcode
• Phone number
• Details about your project (e.g., number of windows, doors, etc.)

Our web forms may change from time to time, but the information we require will always be clearly indicated and relevant to your request for quotes.

Our Legitimate Interests

For each purpose listed, we have conducted a legitimate interest assessment to ensure such processing is not overridden by your rights or interests.

• Quote Request Service: When you request quotes, we ask you to fill in a web form with your personal information and quote particulars. Once received, we securely disclose your personal data to our partners, who connect you with relevant service providers to provide you with quotes. This requires processing your personal details to help our partners locate local service providers, improve quote accuracy, and deliver our service to you.

Email Marketing

If you have used our quote request service, we may send you emails about similar products or services from our partners/affiliates that we believe may interest you. We will only send you marketing emails if you have specifically consented by ticking an ‘opt-in’ box on our web forms and if we believe we have a legitimate interest to do so. You can unsubscribe at any time by following the instructions at the end of each email or by contacting us.

Retargeting

We work with Facebook to show ads to our current audience and similar audiences who may be interested in our services/products. We use pseudonymised data to display relevant ads to users and ‘lookalike’ audiences.

Data Storage

We store your data within the UK. While no website can guarantee exhaustive security, we maintain appropriate electronic and procedural safeguards to protect your personal information collected via our website. We restrict access to your data to unauthorized persons.

Data Breach Notification

In the unlikely event of a data breach, we will notify affected users within 72 hours of becoming aware of the breach, in compliance with GDPR regulations. We will also take all necessary measures to mitigate any potential harm and prevent future breaches.

Data Retention Policy

• Quote Request Service: We retain your data for two months after your initial quote request to resolve any queries. After this period, we erase your data from our systems.
• Email Marketing: If you consent to receive email marketing, we retain your data until you unsubscribe.

To exercise your individual rights, including the right to be forgotten, contact accounts@crystaldata.uk.

Individual Rights

You can exercise various rights regarding our use of your data:

• Request a copy of the information we have about you.
• Correct any incorrect data we have.
• Delete your data.
• Receive your data in a common, machine-readable format.
• Object to processing based on legitimate interests.

Links to Other Websites

For your convenience, we may provide links to other websites. We cannot be responsible for the privacy practices of any websites not under our control.

Information Collected from Children

We do not knowingly collect information about children. If you are under 18, please ask a parent or guardian to assist you. If we learn a child under 18 has provided us with personal information, we will delete it.

Use of Cookies

We use cookies on our website for tracking and marketing purposes. For more information, visit our ‘cookie policy’ page.

Changes to This Policy

Super Quotes may update this Policy at any time. The most recent version is indicated by the version date at the bottom of this Policy.

Last updated: 4 July 2024.